CUSTOMER CARE

Privacy Policy

At FIVE SENSES, we respect the privacy of our users and are committed to protecting your personal information. This document explains how we collect, use, and safeguard your data when you browse our website and make purchases.


Information We Collect

When placing an order, we may collect personal details such as your full name, email address, shipping address, and payment information.
We may also collect non-identifiable technical data, including browsing activity, IP address, and cookie usage.


How We Use Your Information

We use the information we collect for the following purposes:
• To process and fulfill orders placed through the website
• To provide customer service and support
• To improve the overall user experience on the website
• To send updates and special offers (only with your prior consent)


Data Security

We implement advanced security measures to protect your personal data and ensure secure transactions.


Use of Cookies

Our website uses cookies to enhance the user experience, analyze traffic, and personalize content. You can manage or block cookies through your browser settings.


User Rights

Every user has the right to request access to their personal data, correct it, or request its deletion, in accordance with applicable privacy laws.


Contact Us

If you have any questions regarding this Privacy Policy or the use of your personal data, please contact us at: support@fivesensesil.com